KC Micro Specialists can help troubleshoot and solve computer problems from anywhere in the world through our remote assistance portal. This revolutionary feature allows us to see what you see on screen, as well as take control of the mouse and keyboard through your high speed Internet connection. This cuts down on travel time and increases our response time to your computer issues. You don’t even have to leave your desk! Just a few clicks to get connected, and then sit back and watch as your computer seems to fix itself automatically!

This support feature is available to all KC Micro Specialists clients. To get started, contact us using our contact form.