‘Christ almighty, this is so bad’: ChatGPT’s big app update brings huge changes to your workflows — and users seem to hate it

• OpenAI has brought big changes to ChatGPT’s desktop app
• ChatGPT and Codex have been merged into a single app
• Users are unhappy with many of the new updates

OpenAI has been running its Codex vibe coding platform as a separate tool from the regular ChatGPT app for a while now, but that’s all changed with the artificial intelligence app’s latest update. The two products have been merged into one ‘super app’ — but many users are deeply disappointed with the move.

If you download ChatGPT today — or update an existing installation — you’ll find an app that looks very different to the one you’re used to, which could be particularly disorienting if you’ve used the artificial intelligence (AI) chatbot for some time now.

For example, you’ll now find a new toggle in the top-left corner of the app that lets you switch between ‘ChatGPT Work’ and ‘ChatGPT Codex.’ Instead of containing buttons for your library, projects, and apps, the left-hand sidebar now houses scheduled tasks and plugins. Projects and tasks sit below in their own sections.

What used to be the ChatGPT app still exists, but has been renamed to ChatGPT Classic. The standalone Codex app, meanwhile, has become the main ChatGPT app. Both ChatGPT Work and ChatGPT Codex share plugins, and while both are capable of similar tasks, Codex shows more of the technical details that Work obscures in a bid to be more user-friendly.

An unpopular move

Unfortunately for OpenAI, this major change has not gone down too well. Apple pundit John Gruber, for example — long a fan of OpenAI’s decision to make ChatGPT a native Mac app that conformed to macOS conventions — described the change as “the day OpenAI f*cked up the ChatGPT Mac app.” He also pointed out that while the old ChatGPT app weighed in at a lightweight 159MB, the new edition has ballooned to 1.5GB.

I’m certainly not a fan of the new-look ChatGPT either. I have little interest in Codex and use ChatGPT to work through problems, often revisiting old conversations to add new details. Yet in the new app, your recent conversations are hidden and require many more clicks to access. Only your five most recent threads are shown, and to access more you have to click Chat > See All to uncover them. Previously, they were right there waiting for you in the sidebar.

As well as that, my existing projects seem to have totally disappeared. I only had a couple, but they were related to a small-claims case I was involved in, so seeing all my relevant threads scattered and disorganized in a long list of chats is a major pain. For anyone juggling a plethora of projects, this change could be disastrous. And what’s more, Custom GPTs also seem to have vanished into the ether.

I know I’m not alone in my disappointment. Over on Reddit, OpenAI’s decision has not been well received, with user powprodukt summing up the mood by saying: “ChatGPT projects and custom GPTs are the heart of why I use that app. Without these features there is no feature parity.”

Other users took issue with the new user interface, with Kaotic987 exclaiming “Christ almighty, this is so bad!” Eriane, meanwhile, cynically suggested that OpenAI “vibe coded everything without testing it.”

Whether you even get ChatGPT Classic seems up for debate. It’s available for Windows in the Microsoft Store and can be downloaded separately from the new ChatGPT app. On macOS, however, I updated to the new edition and ChatGPT Classic is nowhere to be seen. Luckily, I backed up the old app before updating, so I can still access it, which might be the way to go if you’re a Mac user and don’t want to lose all your projects and custom GPTs.

The move to combine ChatGPT and Codex into a form of ‘super app’ has already alienated plenty of users, myself included. From the questionable user interface to the absence of projects and custom GPTs, there’s a lot for OpenAI to work on before it can get the app back to a good place.